![]() Please use a recorded delivery or courier service to return the item, making sure that the correct value of the goods is insured as it is your responsibility to ensure we receive the goods in a resalable condition. Then just return the form with the returned item. ![]() To return your purchase by post please complete our returns form (enclosed with every order) or just print the form and complete it making sure that you provide us with your reasons for the return (example, wrong size). Refunds will be processed using the same method of payment as used for the original purchase and, for card payments, to the same debit or credit card used. Returns can be made in person at our store in Paddock Wood or you can return your purchase by post. Note that food/nutrition products items can't be returned. If the item is not in a re-saleable condition then a re-fund will not be granted and can only be returned to you on payment of the postage. The item to be returned must be in new condition, not have been used or fitted, in its original packaging and with a copy of the original receipt. ![]() In the unlikely event that you are not, please feel free to return your goods within 14 days of the purchase date for a full exchange or refund. Evernden Cycles would like you to be 100% happy with your purchase. ![]()
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